Tier 4 Customer Update

Christmas
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20 December 2020

Following the latest Government Tier update that Surrey will move into Tier 4 from Sunday 20 December, spectators are now unable to attend upcoming fixtures in December at Lingfield Park Racecourse.. 

All customers who have booked tickets in December will receive an automatic, full refund within 10 working days.

Upcoming fixtures will take place behind closed doors with limited Owners permitted.

We hope to welcome back spectators once again soon and would like to thank all of our customers for their continued support.

Customer Information

How do I get a refund?

All customers who have purchased tickets for any fixture in December will receive a full refund. This will be in your account within 10 working days.

Refunds will be processed automatically and there is no need to contact us directly.

I am an Annual Member. Can I still come racing?

As Lingfield Park has moved into Tier 4, we are unfortunately unable to allow our valued Annual Members to attend upcoming fixtures.

Lingfield Members who live in either a Tier 2 or Tier 1 location are able to register for a ticket to attend Arena Racing Company courses permitted to admit racegoers (currently Fontwell Park Racecourse and Hereford Racecourse).

We will continue to keep our members up-to-date and informed of when they are once again permitted to return. We advise Annual Members to ensure we have an email address so they receive all the latest information. Please email info@lingfieldpark.co.uk to update us with your email address.

Please rest assured that we are incredibly grateful for the continued support of our members. 

Are owners still able to attend?

In Tier 4, we will only be able to offer a maximum of two badges per runner, which must be booked via the PASS system by 4pm the day before racing.

Please arrive no more than 45 minutes before your horse (or first horse, if more than one) is due to run and leave the racecourse after your final runner.  You must wear a face covering at all times whilst on the racecourse.

Is the Golf Course still open?

The Golf Course remains open, but only for 2 balls.  4 balls are permitted, but only for people from the same household.

Is the hotel still open?

Our on-site hotel remains open for essential and key workers only (please see government guidance for more detail on this).

The pool and gym will now be closed.

Will you refund me for any additional expenses (travel/accommodation)?

As per our ticketing terms and conditions, no additional compensation will be offered for any travel or additional expenses. 

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